HealthCare Partners’ Mission, Vision, and Core Values are the driving force behind our organization and define the principles that guide all that we do, always striving for excellence.

Mission

Our skilled and compassionate staff performs every task with care and purpose, ensuring:

• All members receive the support they need to enhance their health and well-being;
• Every provider performs with excellence, guided by the principles of medical evidence and expert clinical experience;
• Members have access to the highest quality care while efficiently using healthcare resources, creating long-term value for all stakeholders.

We continually evaluate the effectiveness of our work, openly seek and encourage input from staff, providers and payers, and utilize innovative processes and technologies to achieve operational excellence.

Vision

To be recognized by members, providers, and payers as the organization that delivers unsurpassed excellence in healthcare to the people of New York and their communities.

Core Values

Integrity

As individuals and together, we adhere to the highest professional, moral, and ethical standards built on a foundation of honesty, confidentiality, trust, respect, and transparency.

Empathy

We strive to be the best in all we do through our daily commitment to understand and care for our members and each other.

Quality and Innovation

We seek new and creative interventions that provide for more effective, safe, and efficient activities across the entire organization.

Collaboration

We are committed to building strong partnerships with like-minded individuals and organizations, working closely with all stakeholders to ensure our members are provided with a superior experience of care.