Effective immediately, we are unable to accept paper Claims or Claims Reconsiderations through the mail. We are experiencing significant delays in receiving mail due to the sudden change in our operational procedures as a result of the public health emergency our country is experiencing.
The preferred method of claims submission is always electronic through Change HealthCare. It provides you with a record of your claim upload, streamlines your claim process and improves response time. See our website, HealthCarePartnersNY.com for details.
If you need to send a paper Claim, you MUST FAX to our NEW Claims Submission Fax Number – (516) 515-8870.
If you need to send a Claims Reconsideration, you MUST FAX to our Claims Reconsideration Fax Number – (516) 394-5693.