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Home Providers HCPartners in Care Improving Care of Older Adults (COA)

Improving Care of Older Adults (COA)

Use HEDIS® Guidelines to Help Keep Your Older Patients Healthy.

Functional Status Assessment

Documentation required

Evidence of a complete functional status assessment and the date it was performed.

Acceptable medical record (include one of the following):

  • Notation that Activities of Daily Living (ADL) were assessed
  • Results of assessment using a standardized functional assessment tool
  • Notation that Instrumental Activities of Daily Living (IADL) were assessed
  • Notation that at least three of the following four components were assessed: cognitive status, ambulation status, hearing/vision/speech, other functional independence.

Pain Assessment

Documentation required

Evidence of a pain assessment and the date it was performed (may include positive or negative findings for pain).

Acceptable medical record

Results of a standardized pain assessment tool such as:

  • Numeric rating scales
  • Present Pain Inventory
  • Pictorial Pain Scale
  • Brief Pain Inventory
  • PROMIS Pain Intensity Scale
  • FLACC scale
  • Pain Thermometer
  • Visual Analogue Scale
  • Chronic Pain Grade
  • Pain Assessment in Advanced Dementia (PAINAD) Scale

Medication Review

A review of all of a member’s medications (including prescriptions, OTCs and herbal/supplemental therapies) conducted by a prescribing practitioner or clinical pharmacist.

Documentation required

Medication list in the medical record with date when it was performed or note that the member is not taking any medications with date.

Acceptable medical record

  • Current medication list
  • Notation of
    medication review
  • OR date & notation that member is not taking any medication

Document the results of any screenings. Get credit for the work you’ve done! Pre-collection of this patient information is a valuable tool that meets the needs of your patient, while also satisfying HEDIS® measures.

Download Improving Care of Older Adults tips

Download our COA form for your use

HealthCare Partners (HCP) is here to help!

HCP Pharmacy Staff
Call: (516) 515–8861
Monday through Friday, 8:30am – 5:30pm EST

HCP Case Managers
Call: (888) 258–0203
Monday through Friday, 8:30am – 5:30pm EST
Our Case Managers can:

  • Teach patients about their condition.
  • Guide them in making a treatment plan.
  • Help them get medications and care.
  • Coordinate transportation based on member’s assigned benefit.
  • Set up referrals and doctor visits.
  • Provide a Nurse on call, 24/7 at (516) 238-6124.