Each year, the New York State Department of Health requires all Medicaid participating healthcare providers and their staff who have regular and substantial contact with our members to complete cultural competency training. The training will provide you with an overview of your patients’ potential cultural, health literacy, and language needs and offers two (2) tracks for healthcare administrators or health providers (or those providing direct care and services).
To satisfy this training requirement, providers and their staff must complete the U.S., Department of Health and Human Services re-learning program The Guide to Providing Effective Communication and Language Assistance Services AND submit the applicable certification for an Individual or Group by October 31, 2024.
Completing the Attestation
If you are an individual provider, click Individual Attestation. If you are attesting on behalf of a group, you must submit a separate attestation for each group/organization and include a valid Tax Identification Number (TIN) to ensure all providers under the group receive credit for completing the training.
For assistance with retaking this training email contact@thinkculturalhealth.hhs.gov or call (833) 485-1664.